Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources

Employment Type: Full-Time

About the E-Referrals Role:

We are currently seeking a dedicated full-time E-Referrals Representative to join our team and help us grow. As a vital member of our team, you'll have the opportunity to provide exceptional support to our clients, guiding them through challenging times with empathy, expertise, and care.

Are you passionate about helping people?
Can you imagine going to work every day knowing that you're making a positive difference?
Can you help clients with questions and offer solutions?

Key Responsibilities:

Fielding inbound inquires via phone or live chat, specializing in SSDI and VA disability.
Initiating outbound contact with potential clients expressing interest in Social Security or VA disability.
Providing comprehensive insight into our legal services for SSDA and VA disability cases.
Data entry of accurate client information into our database.
Coordinating and scheduling consultations for potential clients.

Qualifications:

Confident phone manner and demeanor.
Ability to set the tone and pace of calls effectively.
Demonstrates consistent care and compassion by treating a call at 4:30 PM on Friday the same as one Monday morning.
Proficiency in Microsoft Office.
Strong attention to detail.
Prior experience in phone-based sales and customer service.
Strong interpersonal skills.

At Parmele Law Firm, we use our knowledge of the law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in the community. Join us in creating memorable client experiences and become an integral part of our mission.

Compensation: $14.00 - $14.50 per hour

Parmele Law Firm, P.C.

Parmele Law Firm is a growing law firm dedicated to providing zealous advocacy for claimants seeking disability benefits from the Social Security Administration. The firm handles everything from completing the application to representation in the federal district courts during appeals. Based in Springfield Missouri, Parmele Law Firm has 29 offices throughout Missouri, Oklahoma, Kansas, Arkansas and Illinois. The firm is comprised of over 160 employees, including attorneys, paralegals, legal assistants, support staff and a benefits department. Parmele Law Firm’s culture is considered key to its success and sets the firm apart from competitors. All employees at Parmele Law Firm understand and practice the firm’s mission: To use our knowledge of Social Security Disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. Unique to Parmele Law Firm, we strive to not only provide exceptional legal representation, but also help provide answers to all our clients’ questions during our representation. Because of the difficult subject matter of our work (disability), wins are celebrated, camaraderie is plentiful, and compassion is critical. Negativity, pessimism, and office politics are not tolerated. Each member of Parmele Law Firm brings a unique history and knowledge base that helps the entire firm serve our clients better in every way possible.